Getting a professional to handle your customers can be tasking and expensive. The good news is – you can outsource your limo call centre services to 247Extension, and you will get a team of professional customer service agents that will cover all round the clock with at an affordable rate. You need more time and energy to invest in your business and focus on the most critical issues. So, you can rely on our team of professional customer service agents who are experienced in managing transportation clients. Once you come in partner with 247Extension, the team we are going to provide you will be trained to master your business and will be dedicated to your business and your customers only. They are professionals that will keep only your business interest at heart, search for ways of selling and upselling your offers to your customers. Our customer service agents are so close to your business and your customers that you will believe they are just next door to your office and integral part of your business.
Our Committed Customer Service Agents Are Trained to Cover:
- Several Accounts – we develop different accounts for every client and use their file to keep the client’s reservation. With these records, our agents can detect what kind of transportation is needed, the destination and can even predict subsequent transportation requests. This record will help our agents to maintain a stable relationship with your clients and automatically boost the rate of customers’ satisfaction and keep them to use the company services continually.
- VIP Passengers – Our agents know the value of every customer. We have a separate and unique method of treating your VIP passengers. As part of our services, we make sure they feel treated special, and we make sure they that our most experienced agents handle their calls. These set of customers have a significant impact on your business and can be a massive influence on potential customers.
- New Customers – For every limo and black car business, be it small or big companies, new customers are vital for constant growth. So, we help to maintain new customers with extra care and attention. We get them used to the benefits of sticking to the companies’ services and acquaint them with the necessary information needed. If there are any questions, agents will help to provide the required answers and make sure they get quality service for what they are paying. We make sure that each call ends with a conversion.
- Special Request – In the transportation business, especially limousine service, there are often special requests from customers. We make customers know that their demands are essential and possible to organize. At 247Extension, our customer service agents are trained to make the most out of every reservation made.
- Group – Most times, group transportation request can take extra planning and organization. We do our best to manage them all. Our professional customer service agents can execute all of your clients’ group order. They will help to choose the best vehicle that will be perfect for their group request. All of these will be done at an affordable rate.
- Call Center Shared and Dedicated Agents
Individuals that take the call for your company are there to establish the first impression to every potential customer. At 247Extension, our customer service agent takes pride in making sure that every potential customer is converted into regular customers.
We handle Inbound and Outbound calls such as taking reservations, recording amendments, handling complaints, responding on chatbox and emails, providing quotes and many more services for limo businesses. Why won’t your limo service thrive when all these are combined to give it a boost. 247Extension customer service agents are available all round the clock, during holidays and also at weekends. We have trained agents that can digest customers needs and take care of them. Your customers will forever stick to your services when all these are integrated into your limo business.
Conserve Your Time And Money
We offer well-trained staff at an affordable cost with the goal that you can minimize expenses of setting up your very own limo call centre services and limo answering service. They will likewise enable you to spare your time and invest in further building up your business by outsourcing your client to 247Extension experienced, reliable and supportive experts.
Take a Step Ahead of Your Competitors With Technology
Furthermore, our group is furnished with the most recent technology that causes us to exceed expectations in our client businesses. Regardless of whether it’s flight timetable or ground transportation arrangement – we got everything secured.
No one prefers answering machines and prerecorded messages, which is the reason genuine human communication is dependably a superior choice for your business. Contact 247Extension devoted agents now and appreciate the improvement in your client administration and deals.